Terms of Use
Last Updated: August 15, 2025
Welcome to Norquedevion. These Terms of Use govern your access to and use of our website, services, and platform. By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.
1. Acceptance of Terms
By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.
We reserve the right to modify these terms at any time. Your continued use of our services after any changes constitutes acceptance of the new terms. We will notify users of material changes via email or through our platform.
2. Description of Services
Norquedevion provides online consultation services designed to help clients improve website conversion rates and digital performance. Our services include but are not limited to:
- Professional consultation sessions via video, audio, or text communication
- Analysis and recommendations for website optimization
- Strategic guidance for digital marketing and conversion improvement
- Access to educational resources and materials
- Scheduling and communication tools
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Use a strong password and keep it confidential
- Notify us immediately of any unauthorized use of your account
- Ensure that you log out from your account at the end of each session
- Accept responsibility for all activities conducted through your account
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including violation of these terms, fraudulent activity, or inappropriate behavior. You may terminate your account at any time by contacting us at info@Norquedevion.world.
4. User Conduct and Responsibilities
You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:
- Violate any applicable local, national, or international law or regulation
- Transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
- Interfere with or disrupt the services or servers or networks connected to the services
- Attempt to gain unauthorized access to any portion of the services or any other systems or networks
- Use any robot, spider, scraper, or other automated means to access the services
- Transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature
- Collect or store personal data about other users without their express permission
- Use the services for any commercial purpose without our express written consent
5. Intellectual Property Rights
5.1 Our Content
All content, features, and functionality on our platform, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, are the exclusive property of Norquedevion or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your personal or internal business purposes. This license does not include any right to:
- Resell or make commercial use of the services or content
- Modify, reproduce, distribute, or create derivative works based on the services or content
- Download or copy account information for the benefit of another party
- Use any data mining, robots, or similar data gathering and extraction tools
5.3 User Content
You retain ownership of any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of providing and improving our services.
6. Payment Terms
6.1 Fees and Billing
Certain aspects of our services require payment. You agree to pay all fees associated with your selected service plan. All fees are quoted in South African Rand unless otherwise stated. We reserve the right to change our fees at any time with reasonable notice.
6.2 Payment Methods
We accept various payment methods as indicated on our platform. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge all fees incurred.
6.3 Refund Policy
Refund eligibility depends on the specific service purchased. Consultation sessions are generally non-refundable once scheduled. In cases of service provider cancellation or technical issues on our end, we will offer a full refund or rescheduling option. Refund requests must be submitted within 14 days of the transaction.
6.4 Late Payment
Failure to pay fees when due may result in suspension or termination of your access to the services. You remain responsible for any fees incurred prior to termination.
7. Consultation Services
7.1 Professional Relationship
The consultation services provided through our platform are for informational and advisory purposes. The relationship between clients and consultants is professional in nature but does not create a fiduciary, agency, partnership, or employment relationship.
7.2 No Guarantees
While our consultants provide professional advice and recommendations, we do not guarantee specific results or outcomes. Website conversion rates and digital performance depend on numerous factors beyond our control. Implementation of recommendations is at your own discretion and risk.
7.3 Scheduling and Cancellation
Clients are responsible for attending scheduled consultation sessions. Cancellations must be made at least 24 hours in advance to qualify for rescheduling. Late cancellations or no-shows may result in forfeiture of the session fee.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information are governed by our Privacy Policy. By using our services, you consent to our collection and use of personal data as outlined in the Privacy Policy.
You acknowledge that internet transmissions are never completely private or secure and that any message or information you send using our services may be read or intercepted by others.
9. Third-Party Links and Services
Our platform may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of third-party sites and assume no responsibility for them.
Your interactions with third-party service providers found on or through our services are solely between you and such provider. We are not responsible for any terms, conditions, warranties, or representations associated with such third parties.
10. Disclaimers and Limitation of Liability
10.1 Service Availability
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:
- The services will be uninterrupted, timely, secure, or error-free
- The results obtained from using the services will be accurate or reliable
- The quality of any services, information, or materials obtained through our platform will meet your expectations
- Any errors in the software or platform will be corrected
10.2 Limitation of Liability
To the maximum extent permitted by law, Norquedevion, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use the services
- Any conduct or content of any third party on the services
- Any content obtained from the services
- Unauthorized access, use, or alteration of your transmissions or content
Our total liability for any claims under these terms shall not exceed the amount you paid us in the twelve months preceding the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless Norquedevion, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:
- Your violation of these Terms of Use
- Your use of the services
- Your violation of any rights of another party
- Your conduct in connection with the services
12. Dispute Resolution
12.1 Informal Resolution
If you have any dispute with us, you agree to first contact us at info@Norquedevion.world and attempt to resolve the dispute informally. We will work in good faith to resolve any disputes.
12.2 Binding Arbitration
If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these terms shall be settled by binding arbitration in accordance with the commercial arbitration rules of the applicable jurisdiction. The arbitration shall be conducted in English, and the arbitral decision may be enforced in any court.
12.3 Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, no dispute shall be arbitrated on a class-action basis, and you waive any right to participate in a class-action lawsuit or class-wide arbitration.
13. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Use.
Upon termination, your right to use the services will immediately cease. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
14. General Provisions
14.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published by us on the services, constitute the entire agreement between you and Norquedevion concerning the services.
14.2 Waiver and Severability
Our failure to enforce any right or provision of these terms will not be deemed a waiver of such right or provision. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
14.3 Assignment
You may not assign or transfer these terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these terms, in whole or in part, without restriction.
14.4 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
14.5 Notices
All notices to you will be provided via email to the address associated with your account or through notifications on our platform. Notices to us should be sent to info@Norquedevion.world.
14.6 Language
These terms are prepared in English. Any translation is provided for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail.
15. Contact Information
If you have any questions about these Terms of Use, please contact us:
Norquedevion
8 Caledon St, Modelpark
Emalahleni, 1042
South Africa
Email: info@Norquedevion.world
Phone: +27843485228
Website: Norquedevion.world
By using our services, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.